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1. WHAT IS COVERED BY ThIS WARRANTY.
The ProgresslvTube Passive Solar Water Heater
(Product) is warranted by Thermal Conversion Technology (the Manufacturer), to be free of detects, materials and workmanship and from damage due to freezing, corrosion, and overheating for a period of
Ten years from the date of original purchase, subject to the conditions, limitations, and exclusions set forth below. This warranty applies to the original purchaser and to all subsequent owners
during the warranty period.
2. WHAT IS NOT COVERED BY THIS WARRANTY.
This warranty does not apply to:
(a) Conditions resulting from a detect in a component or part
which is not part of the product or manufactured by the Manufacturer.
(b) Conditions resulting from a significant departure from
the Manufacturer's Installation and Operation Manual or Owners Manual, including any violation of use restrictions expressed therein.
(c) Corrosion that is
caused by operating the Product with any fluid other than potable domestic water. Specifically, water must meet EPA Standards for Potable Drinking water and have PH maintained between 7.0 and 9.0 at all
times.
(d) Conditions which result in excessive scale
build-up within the Product.
(e) Conditions which cause flow velocities in the Product to
exceed 5ft/second.
(f) Conditions resulting from failure to provide
reasonable and necessary maintenance in accordance with the Owners Manual, including failure to drain the Product in the event of outdoor air temperatures below 10 F.
(g) Conditions resulting from any misuse, abuse, negligence,
accident, disassembly, or alteration.
(h) Normal fading and minor deterioration of exterior
surfaces resulting from exposure to the elements, except for conditions that significantly affect performance.
(I) Breakage of glass.
(j) Conditions resulting from improper storage procedures
before installation. Improper storage procedures may consist of but not limited to storage in any position other than horizontal with glass up and back sheet down.
(k) Conditions resulting from improper draining or filling.
3. FIVE YEAR FULL WARRANTY.
During the first five years of the warranty period, the
Manufacturer will repair the Product using either new or used parts within a reasonable time and without charge for materials, labor, or transportation. If the Manufacturer is unable to repair the
Product after a reasonable number of attempts as determined by the Manufacturer, the Manufacturer will provide either a refund for the purchase price or a replacement Product at Manufacturer's option.
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